Business Process Automation in Digital Transformation

A business process is a set of repetitive steps or series of activities performed by an organization to generate value.

Every business process has a different objective.

For instance, if you are a finance company, your process might be that of processing loan applications, generating financial statements, or answering questions from customers.

The finance company's goal is to generate value through this process, and they need to automate it to increase the efficiency of their business.

In order to automate this process, the finance company will first have to identify the steps that are involved in processing loan applications, writing financial statements, or answering customer queries.

The finance company will then develop a step-by-step process to enhance the existing processes and then test the process in a test environment.

Once the finance company has completed this step successfully, they will then prepare documentation for the automation of the business process.

The documentation will include a detailed description of the process, business rules, and requirements.

Enterprise Digital Transformation is all about making your business agile and adaptive to the changing digital landscape. To deliver the digital business outcomes, it is essential to automate your business processes.

Business Process Automation involves getting the most out of your existing resources, technology, and infrastructure.


1. Business process automation helps in increasing customer engagement and satisfaction.
2. It enables the organizations to stay ahead of the competition.
3. It improves the efficiency of the organization.
4. It increases productivity.
5. It boosts employee morale.
6. It avoids business disruption.